Privacy Policy
Last updated: May 4, 2026 · MarsLink AI
MarsLink AI ("we", "us", or "our") operates the website marslinkai.com. This policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
We collect information in the following ways:
- Booking data: When you book a call via Calendly, Calendly collects your name, email address, and any information you provide in the booking form. This is processed by Calendly, Inc. under their own privacy policy.
- Contact data: If you email us directly at support@marslinkai.com or info@marslinkai.com, we collect your email address and the content of your message.
- Usage data: Our server logs standard HTTP request data including IP address, browser type, pages visited, and timestamps. This data is used for security monitoring and is not sold or shared.
2. How We Use Your Information
- To respond to your inquiries and conduct audit calls
- To deliver the automation services you engage us for
- To send follow-up communications related to our services (you can opt out at any time)
- To monitor and improve the security and performance of our website
3. Subprocessors
We use the following third-party services that may process your personal data on our behalf. We ensure each maintains adequate data protection standards.
- Calendly, Inc. — appointment scheduling. Data stored in the US. Privacy policy: calendly.com/privacy
- Cloudflare, Inc. — hosting, CDN, and DDoS protection. Data stored globally. Privacy policy: cloudflare.com/privacypolicy
- OpenAI, L.L.C. — AI language model processing (used in service delivery). Client data is not used to train OpenAI models per our API agreement. Privacy policy: openai.com/policies/privacy-policy
- Google LLC — Google Fonts (font CDN). No personal data transmitted beyond standard HTTP headers.
- Stripe, Inc. — payment processing (where applicable). PCI-DSS Level 1 certified. Privacy policy: stripe.com/privacy
- n8n GmbH / self-hosted n8n — workflow automation platform used in service delivery. Data stays within our infrastructure.
A current subprocessor list is available on request at info@marslinkai.com.
4. Data Retention
- Inquiry and contact data: retained for 24 months from last contact, then deleted.
- Booking data: retained per Calendly's policy (up to 5 years). Request deletion at info@marslinkai.com.
- Server logs: retained for 30 days, then automatically purged.
- Client project data (code, credentials, documentation): retained for the duration of the engagement plus 90 days, then deleted unless you request otherwise in writing.
- Payment records: retained for 7 years per legal/tax requirements.
5. Your Rights — GDPR (EU and UK Residents)
If you are located in the European Union or United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR) and UK GDPR:
- Right of access: request a copy of the personal data we hold about you.
- Right to rectification: request correction of inaccurate or incomplete data.
- Right to erasure ("right to be forgotten"): request deletion of your personal data where we have no overriding legal basis to retain it.
- Right to restriction: request that we limit how we use your data while a dispute is resolved.
- Right to data portability: receive your personal data in a structured, machine-readable format.
- Right to object: object to processing based on legitimate interests or direct marketing.
Our lawful basis for processing is legitimate interest (responding to inquiries, conducting audit calls) and contract performance (delivering paid services). To exercise any GDPR right, email info@marslinkai.com. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority (e.g., the ICO in the UK).
6. Your Rights — CCPA (California Residents)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to know: request disclosure of the categories and specific pieces of personal information we have collected about you.
- Right to delete: request deletion of personal information we have collected, subject to certain exceptions.
- Right to opt out of sale: we do not sell, rent, or share personal information with third parties for commercial purposes.
- Right to non-discrimination: we will not discriminate against you for exercising your CCPA rights.
To submit a CCPA request, email info@marslinkai.com with "CCPA Request" in the subject line. We will respond within 45 days.
7. Data Breach Notification
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected individuals and relevant supervisory authorities within 72 hours of becoming aware, as required by applicable law.
8. Cookies
This website does not set first-party cookies. Calendly may set cookies when you interact with the booking flow. You can control cookies through your browser settings.
9. Security
We implement reasonable technical measures to protect your information, including HTTPS encryption, security headers on all responses, and rate limiting. No method of transmission over the internet is 100% secure.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated date. Continued use of our site after changes constitutes acceptance of the updated policy.
12. Contact
For any privacy-related questions, contact us at: